Refund and Returns Policy

Shipping returns

Overview

We offer a 3-day return and exchange policy.

If you receive a damaged or wrong product, you can request a return within 3 days of delivery.

Conditions:

Product must be unused
Product must be in original packaging

Refunds are processed after inspection of the returned item.

Shipping charges are non-refundable unless the product is defective.

For return requests, contact us via WhatsApp or email.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping Policy

We deliver all over Pakistan.

Delivery Time:

3 to 5 working days

Shipping Charges:

Flat rate delivery charges apply (e.g., Rs 200)

Orders are processed within 24 hours after confirmation.

We use trusted courier services to ensure safe and timely delivery.